Royal Auto Repair - Auto Repair - 1331 San Mateo Ave, South San Francisco, CA - Menu

Royal Auto Repair   - Auto Repair - 1331 San Mateo Ave, South San Francisco, CA - Menu
7/1/2016

Good place to fix your carGreat people The Most important They do have fast service

9/13/2016

Called in and asked for a quote to have brakes installed and rotors turned on all four wheels. I supplied the brake pads. I was told $110, which is what I would pay to have the service done in Sacramento. So I asked if it was per axle. The lady on the phone said "you want your axle replaced too". I said no and then asked if $110 was the price for all four wheels. She said yes. When I picked up the car I was told that the price was $220... $110 per axle. This is the reason I am giving two stars. Other than that the service was great and the mechanics were friendly and appeared to be having fun. Make sure to get a quote in writing prior to having services done.

3/17/2016

These guys came through in a really awesome way! I realized that my tire pressure on my Toyota Prius was showing on my dashboard and knew that I had limited time to get this thing to a shop before a flat would ruin my day. Brought the Prius in after hours did a drop off at the lot. The next day I called in to the shop to advise them that I had left my Prius there described of the problem and asked for the cost. $20 to patch a tire! Not a bad deal at all!I then had them do a tire rotation just because I know that it was about time for that as well. All in all I felt like I got my moneys worth, definitely felt like the service was adequate.Highly recommend!

3/31/2016

Great people , the owner is on top of what's happening , all the crew are working in the place for many years now , they work as a family , good performance . They are faster than all other shops which is a great thing especially for all limousine owners who want their vehicles to be ready to go 5 stars :)

8/3/2015

I've been bringing my SUV here for the past 9 years. These guys know their stuff...Get you in and out & don't break your arm when it comes to pricing. They are very fair & have way too much business coming in to worry about cheating anyone. They've got limo companies & taxi companies and everything in between coming here for years. They are good honest hard working guys!Love Doing Business With Royal Auto!

11/20/2015

Good to goEver been to a garage where you can feel customer angst? Not this place. It's a hive of industrious activity. These guys are the coolest, most confident and humble professionals. Before I even get out of the car I am immediately approached and asked what the problem is. You mean my attitude? oh, my car?!! To demonstrate the level of superior service and attention provided; they steered me to a place in their massive garage. Before I had the paperwork filled out they had the hood up and AC diagnostic machine hooked up. The lead mechanic was assessing the issue, they were mega busy and I asked to come back later. 1-2 hours later I get a call from William telling me it's ready. Prices are fair. Bottom line you're in and out and it's working again. Oh this was without an appointment.

Comment from Yasmin M. of Royal Auto Repair Business Owner 12/3/2015 Thank you for taking time to give us review! 5/11/2015

My father and I swear by this place, and we come here relatively often to get work done on our cars. Every time we need something fixed/replaced, it is done quickly and efficiently, and the staff may seem intimidating, but they are upbeat and friendly. I recently went in to get a simple oil change, so I left my car there to run a couple of errands. A guy gave a ring on my father's cell and let us know that my car's break rotors were bad and needed to be replaced. We trust this shop, so we told them go ahead and fix it. The guy said it would take an hour, but my car was ready even before that!Quick work and reasonable prices!

10/22/2015

Keep it up I trust you, friendly staff, professional mechanicsFast service and they are always on time

10/8/2015

I've had old cars my entire life, so not surprisingly I find myself in need of a good mechanic every so often.These guys are flat-out one of the best shops I've ever used (been using them for a few years).  They know their stuff, are honest, and have reasonable pricing.  Usually best to just drop your car off in the morning and let them do their thing and they'll have it ready to go by the afternoon.  I have never been disappointed with these guys, highly recommend.

9/18/2015

Unfortunately I was totally disappointed from there service they try to be professional but once I gave them a complete trust as I come there often they used it to rep me off !! They've figured out a problem in my car and yes fixed it but they asked me for about $1000 without giving any prior information or calling me about how much this gonna cost yet there was no spare parts involved it was only a labor cost and some other silly fees! I stayed about hour arguing with the owner about the price and he said either you pay or take it for free!! Eventually he deducted $100 for me and i had to pay the rest! I will never ever come back and I do not recommend anybody to go through this experience!

8/31/2015

Best car service great to find a place that can do a lot to my vehicle. Friend told me about this place best experience brought in my own valve so they can install no need to buy a part

10/22/2013

I simply love Royal. As soon as you pull in the friendly stuff comes and ask why you are there,,, they inspect the problem with no charge and let you know what you need to do. They know what they are doing, reasonable pricing, reliable service. I highly recommend RoyalMarvinMarvin town car service

8/15/2015 Updated review

These guys are great! Fast, reliable and most important honest!! I took in my car this morning because of a weird noise coming from the steering. They test droved my car and said that my two axles needed to be replaced. Two hours later my car is done and at a reasonable price!

1/2/2015 Previous review Came in without an appointment to get a starter installed. These guys took me in and immediately and… Came in without an appointment to get a starter installed. These guys took me in and immediately and started to work on my car! Great and friendly service! Read more 11/25/2014 Previous review This review is only base on their customer service! So I went to Royal Auto Repair earlier today… This review is only base on their customer service! So I went to Royal Auto Repair earlier today because my shifter knob came off. As soon as I drove in they immediately ask what was wrong with my car. I told me I needed a new shifter knob and within minutes one of the mechanics called the dealer and ordered the part! The part will come in tomorrow and it was only $36! I will be back tomorrow to get it installed. Excellent customer service thank you guys! Read more 1/27/2016

Straight shooters, did not charge me when they couldn't find out cause of issue with one car. Always fully staffed, so wait time is never super long. Takes time to explain the work that's to be done. Quotes a reasonable price.

Comment from Yasmin M. of Royal Auto Repair Business Owner 2/16/2016 Thanks for review ! 1/20/2016

These guys did what all the other Mercedes mechanics, both dealer and independent, said *couldn't* be done!  I had all kinds of ECU malfunctions on my '06 S430.  When scanned, their Mercedes Star Diagnostic systems spit out a long list of control unit malfunctions and it said the ECU coding was faulty.  They all said the *only* solution is a new Control Module for well over $1000 at the cheapest!  They all said these things *can't* be reprogrammed, and used modules are married to the car they came from.  But happenstance and eBay brought me to Royal.  In around 45 minutes while I waited, they completely recoded the system.  Everything works as it should now, for a fraction of the price.  Talk to Williams.  He'll take good care of you. I live in the East Bay and it's well worth the trip.

Comment from Yasmin M. of Royal Auto Repair Business Owner 2/16/2016 Thank you for taking time to give us review, we appreciate it. 8/16/2014

Took us right off the two truck with no issues. Super friendly upon arrival and trustworthy enough that this place is packed.

5/19/2015

Honest, realiable, fast, clean and most of all no rip offs very reasonable prices. They fix all our cars from small to big even our Food Truck!!! If there's 10 stars I will give perfect 10.

8/9/2014

Brought in my 2004 C230 mercedes Kompressor.Engine light came on again after 3 Months.This time it was the Oxygen Sensor.David the Mechanic is the Person I should be grateful too and of course the Crew.Thank you.

6/2/2014

Our brake pads were dead, our rotors were rusty and our oil was leaking and we were about to leave on a 3 week trip around the grand circle... and it was a Saturday. So needless to say we were glad we could find this place. We had rung around a few mechanics and they were the only ones who were 1) open, and 2) willing to help. We showed up at 8am and were on our way by about 9.30am. We found the prices to be really fair and reasonable for the USA (well, we paid about the same for brake pads in Guatemala, but I think they ripped us a bit there because we looked like gringos).A place well deserving of their high rating - it is wonderful to find mechanics (who don't always enjoy the best reputations) who actually put customer service on the forefront of what they do.

6/8/2014

Wow. That place looks busssssy !! ...It's very difficult to find a place as big as an actual dealer that won't charge you an arm and a leg to even just take a look at your car.  This is place is fair, and professional.I went there to check out a clicking noise in my steering wheel after I changed the bushing and control arms on my BMW for over $900 at a another location.  Turns out the later place didn't realized that loose bolts were causing the noise, and bushing weren't really needed.  thank you guys for being honest, and thank you for the speedy service

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