SF Giants Dugout Store - Sports Wear - 2855 Stevens Creek Blvd, West San Jose, Santa Clara, CA

SF Giants Dugout Store   - Sports Wear - 2855 Stevens Creek Blvd, West San Jose, Santa Clara, CA
9/27/2016

I'm giving this place 5 stars because of the service i received today. I forgot to ask for her name, but thankfully it was on my receipt. Rebecca was so helpful today, not only was all her advice genuine and knowledgeable, but also best considered my needs and concerns rather than just making the sale. She was also very conversational about the sport and in general, but she personally helped me pick out the right kind of jersey I was looking for. Unfortunately, I didn't get the name of the other employee I was talking to. I'm not sure if he was the manager, but he was a bald gentleman, and he also helped make my shopping experience delightful. He was in a very good mood and we had a lighthearted conversation about baseball. It's definitely one of the smaller dugout stores, but of all the times I've shopped here, this by far has been the best customer service I've experienced in this location.

8/22/2016

You won't find everything here that you might find at one of the dugout stores at AT&T Park.  However, they still had what I needed and that's all that matters.  You can buy shirts, hoodies, hats, window stickers, iPhone cases, uniforms and more.  Aside from that, the employees were helpful and nice.  This is a short review, but there's really nothing about this place that jumps out at me as either significantly positive or negative.The only small negative is that there's no fitting room.  Other than that, I'd still return if I need Giants gear and I'm nearby.  Nothing can compare to the main dugout store at AT&T Park, but this location, for its size, gets the job done.4 stars

6/12/2016

Short n sweet: wiiide selection of stuff here. They have all the Metallica Night merch from all those games I wanted to attend and other collabo items--more recently 9er, Sharks & Warrior colorway caps as Dugout exclusives.I paid a visit last night hoping to snag a new alt jersey for a birthday game to no avail: "their brand" replica says the cashier, jumps from a S to X(X?)L and none of the sizes I needed were in stock. Instead I tried on the grey away and wasn't impressed with the material at all. I own a "gway" replica with the WS'12 patch and can say it's leagues better than the jerseys they offer here. I just made it out with a couple ext. decals for my new ride and bounced. Still a neat store to drop into if you're a Giants biggie though.

if you catch a fly-ass Graphite Metallic Luster MDX on the road with these decals in the back: wave Hi to me if you catch a fly-ass Graphite Metallic Luster MDX on the road with these decals in the back: wave Hi to me I like their Hallmark bagging for the decals I bought.. nice text layout! I like their Hallmark bagging for the decals I bought.. nice text layout! 12/20/2015

What DOESN'T this store have?? They even have awesome Christmas sweaters for both women and men! It's definitely a small store with a huge selection. Sometimes the store has great sales but it's pretty random when it happens. This weekend was 25% off the entire store!

8/14/2014

Let's Go Giants...CLAP CLAP CLAPPITY CLAP!Let's Go Giants....CLAP CLAP CLAPPITY CLAP!LET'S GO GIANTS.....CLAP CLAP CLAPPITY CLAP!!!!Tim Lincecum...Oh YEAH!!Hats.. Oh Yeah!T-Shirts...Oh Yeah!!Hoodies..Oh Yeah!!Jerseys...Oh Yeah!!Playoffs...Oh Yeah!!!World Series....OH YEAH!!!You want it, it's here, if not they will order it for you with no extra fee!!From head to toe you can be pimped out in the Orange & Black, from head to toe!Great selection of merchandise, even for babies and toddlers, comparable to the MLB Store, if not better.During the season, watch out for weekly deals of selected items.Great knowledgable staff!!!

A gift for the Wife!! A gift for the Wife!! 7/16/2016

Went in there today & there were three people working there. No hello or even asked if we needed help. We decided to leave and buy at another sports store. They were more interested in watching the game on tv. Stay home if don't want to work and help customers.

3/18/2015

Got an authentic jersey for my bday, but as it turned out the stitching wasn't perfect.  Spending over $200 especially for an authentic jersey you want it to be perfect.  Went in and they contacted another place that had it and called me when it was in.  When I looked at it I wanted the one without the world series patch and it had it.... Was a little upset but the manager gave me %20 off next purchase.  Waited about 4 weeks for the right one to come in.  I had to call just to make sure they were tracking my order.  When I got it I was pleased.  Good service and nice people.  They stick behind the quality of their products, customers are important to them, and compensate for unexpected issues.  Would definitely go back again.

11/2/2014

This place is a bit small but they have the merchandise you want and need. Playoffs gear? Check. World Series merchandise? Yep. My friend and I went here right away when the Giants won the World Series, got here on time before the line really got looooooong. Staff working that night were fantastic! I wish this store would be bigger for more merchandise :)

7/28/2015

The store marks up the bass & is not consistent with their prices! I paid $125 for a $89 Posey shirt, found it was wrong & had $ returned. Helpful staff, but he knew pricing was different online. Convenient for seeing/wearing what you get, but I'd buy online moving forward.

1/30/2015

Pro tip - if you want an authentic home jersey, buy a blank one online and then bring it in for customization.  Each number/letter is $10, and since our home jerseys don't have names on the back, you'll save a ton of money this way.  Customization will take 4-6 weeks, but it's completely worth it!

9/23/2012

I purchased my first (ever) Giants t-shirt from here :)LIKES: - convenient location - male staff member was friendly & asked if I needed anything off the top racksDISLIKES: - one mirror in the entire store - no dressing room - lady staff member was unwelcoming and was playing on her phone until I came up to her to ask a question - limited selection compared to the main SF store (but that was to be expected)CONCLUSION: came in, got what I was looking for, then bi-zounced.

11/7/2012

Who doesn"t love the SF Giants right now right?!Well came here to shop for a friend's bday gift since he is big Giants fan. Since the last championship was won by the Giants, almost all stores that sells Giants gears are sold out. Came in here to check out a few items, tried it on, check the sizes, then come to see the hats. It was located to the right side of the register and everyone was busy helping other customers and I decided to check it out myself for sizes. Then the cashier rudely said to just wait. Wait?! You have line of people to help out with no one to assist my friends and I, and you tell me to wait?They did not even have the size I was looking for and so we left right after. For that guy that was working there, I think if you don't like what you do, please stay away from retail store. Thanks and you will be doing other customers a favor.

1/10/2013

Although i'm a die hard giants fan, i think this place is just OK for these reasons:- the place is pretty small, compared to the stores in SF, and the one at the park.  (but thats expected since its a mall)- the prices here are pretty high.  i remember coming in when the giants won the WS and the prices in store were more expensive then online, as well as other sporting good stores selling tshirts and hatsunless you really want the item and have no choice, then the dugout is your choice for exclusive giants gear that other sporting good stores will not have.  if you can wait, and want to save money, check amazon, mlbshop (they have discounts all the time), and other B/M sporting good stores.

1/3/2015

I bought all my dad's Christmas gifts here. They had a great selection and prices were reasonable.

5/6/2012

I come back every year to get a giants jersey for my son! The last 2 years was good service. This time, it was ehhh ok to say the least. There was a guy working in the store (seemed like he didn't want to be there at all) - didn't greet us or anything, we walked in and went straight to kids section in back, I had to ask for help as I could not reach the top hanging jerseys. The sales associate went to get it for me and rung me up and that was it. No smile, service, thanks or anything. For the amount of $$ we pay for stuff here - its sad the service couldn't be better.

12/2/2014

Went into this store with my friend it, was busy of course. That wasn't a problem she knew what she wanted so we would be in and out. The girl behind the counter was very helpful and nice which is always a plus for me since I used to work retail customer service is big for me. I even asked a dumb question and she didn't judge me. I'd come back

11/27/2011

I think its shady that they charge more for retail price on some items.It's so obvious too because they stick their own new sticker barcode over the original price and you can still clearly see the lower price. I can't believe the Giant's organization lets this happen.1 Star because the Giants are my team. Other than that, pretty small store, small choices, horrible value due to inflation of price above retail.

10/23/2010

I'm a HUGE Giants fan and was thinking i needed a playoffs sweatshirt last week so decided to check out the dugout store. This little store is amazing - a hidden gem in the valley faire mall. The girl working the register was helping everyone out, knew everything about the playoffs (that's a plus) and was very friendly!I thought the selection of merchandise was great- they had all the great playoffs gear in too which was right up my alley. I ended up buying a women's playoff sweatshirt $65, playoff t shirt $25, orange jersey $75 ( can always use an extra jersey) and giants bracelet $10. Prices were not bad and store VERY organized for amount of customers looking around. Go Giants and thank u dugout store for representing in san jose!

9/13/2013

I am not a Giants fan per say but we are having a BBQ party tonight and I had to pick between the Giants and the Dodgers so of course, I went for the local team.  There is no freaking way I would chose an LA team...NEVER! Anyhow, I stopped by just to get something for my son but while browsing the store they had a bunch of cute tops for ladies and I just couldn't resist.  They had a young lady working there and I am always glad to be helped by a girl at sports stores.  Guys are just not as helpful as girls are.... in my opinion of course... I liked a blank Giant's jersey but their smallest size looked too big for me and I just hate baggy tops.  I asked if they had extra small but she said no.  Anyone else who works just for a paycheck would have just walked away, but not this girl... she asked if I wanted to try the youth's jerseys and I was in luck!  The medium in youth fit me perfectly and I saved almost 40 bucks!  Loved my jersey and they will look great on my son and I!!! GO GIANTS! :)

11/1/2012

There was a line just to get in the store on Tuesday...(the day before the parade)...crazy...GO GIANTS!

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